Your Safety is Our Priority
Learn about our comprehensive safety measures and travel protection policies
Comprehensive Safety Guidelines
Travel Insurance
Our company provides comprehensive travel insurance coverage for all travelers before the start of the tour. We also recommend that travelers consider obtaining additional insurance based on their specific needs and travel plans. The standard travel insurance should include coverage for: - Medical expenses and emergency assistance - Trip cancellation or interruption - Loss or delay of baggage and personal belongings - Personal liability for damages to third parties Your safety and peace of mind are our top priorities.
Health & Wellness
We assist both domestic and international travelers in getting access to trusted medical care when needed. In case of emergency, our team is ready to coordinate with local clinics, hospitals, or travel insurance providers. Health Tips for Safe Travel: - Stay hydrated during outdoor activities or high-altitude trips - Protect yourself from sun exposure with sunscreen and proper clothing - Be prepared for sudden weather changes - Take time to rest, especially during long journeys or time zone transitions If you have any medical conditions, allergies, or dietary needs, please inform us in advance so we can tailor your travel experience accordingly.
Emergency Procedures
Our company prioritize your safety in every step of your journey. In the event of an emergency, please follow these procedures: 1. Contact Our Support Team Immediately Call or message your assigned tour guide or our 24/7 emergency hotline: +976 72010111, 9588-6999, 9111-1166 2. Seek Immediate Medical Attention (if needed) If you require urgent medical help, we will coordinate with the nearest clinic or hospital and assist with transport. For insured travelers, we will also help with insurance claims and documentation. 3. Stay at a Safe Location In case of a natural disaster, accident, or civil emergency, remain in a safe place and follow the instructions of local authorities or your tour guide. 4. Keep Emergency Information Ready - Passport or ID - Travel insurance details - Emergency contact information - Medication or allergy list (if applicable)
Weather Safety
We regularly monitor the weather information and adjust the travel itinerary to ensure your journey is safe. 🧭Safety Tips by Season: - Dress in layers to adapt to sudden weather changes - Always carry a windproof and waterproof jacket - Use sun protection: sunglasses, hat, and sunscreen—even in winter - Stay hydrated and take breaks, especially at high altitudes - Be cautious when traveling in remote areas; sudden storms or snow may delay travel 🆘In Case of Severe Weather: - Follow instructions from your tour guide or local authorities - Seek shelter immediately during thunderstorms, sandstorms, or blizzards - Avoid exposed areas such as open plains or high ridges during extreme weather
Documentation
To ensure a smooth and safe travel experience, please make sure you have the following documents ready before your trip. 📄 Required Documents for International Travelers: - Passport (valid for at least 6 months beyond your travel dates) - Mongolian visa, if required for your nationality - Travel insurance policy - Flight tickets and tour confirmation - Emergency contact information - Any medical documents (e.g., vaccination certificate, medication list) 📄 For Domestic Travelers: - National ID card or passport - Travel insurance (if applicable) - Tour booking confirmation ✅ Important Reminders: - Always keep copies (digital or printed) of your key documents - Notify us in advance if you have any visa, ID, or health-related concerns - For group tours, please ensure all travelers in your group carry valid documents
Travel Protection
Our company, your safety and peace of mind are our top priorities. We encourage all travelers to be fully protected before and during their journey. What Travel Protection Includes: Comprehensive travel insurance covering: Medical emergencies and evacuation Trip cancellations, delays, or interruptions Lost or delayed baggage Personal liability - 24/7 emergency support during your trip - Reliable local partners for medical, transport, and security needs - Crisis response coordination in case of natural disasters or unexpected events We include standard travel insurance in your tour package and strongly recommend that you review your personal travel insurance to ensure adequate coverage. If needed, we can help arrange additional insurance services.
24/7 Emergency Support
Emergency Hotline
+976 7201 0111
Medical Assistance
24/7 access to medical professionals
Local Support
On-ground assistance in all destinations