Our terms

1. GENERAL TERMS

• The relationship between the user who uses the website mu-travel.com, which is the official property of “MYU Express Bridge” LLC, and the user who makes payments for travel based on the agreement concluded with it, shall be governed by these terms of service.
• The user who visits our website and receives travel services offered by other MYU travel companies related to online travel, and accepts and confirms the terms of service before using the website, will be able to book a trip online and pay for the trip.
• The implementation of these terms of service will be jointly monitored by “MYU Express Bridge” LLC /hereinafter referred to as mu-travel.com/ and the user /hereinafter referred to as the subscriber/.
• The customer is a legally responsible citizen or has reached the age of 18.

2. OPERATION
• Mu-travel.com website is a place for Foreign Travel, Domestic Travel, Travel Insurance, Articles and Travel Tips. “MYU Express Bridge” LLC is fully responsible for the accuracy of the information on the website.
• The subscriber has the right to express and send complaints, new suggestions and reviews about the website in accordance with the website rules.

3. INTELLECTUAL PROPERTY RIGHTS
• Mu-travel.com trademarks are the property of MYU Express Bridge LLC, and the logo, name, structure, design, tours, itineraries, photos, articles and all other content and designs of this website are protected by the intellectual property law of Mongolia and relevant international laws. All of this is prohibited from being copied, imitated, reproduced, or used for profit in any other way.
• In case of infringement of intellectual property rights of the mu-travel.com website of “MYU Express Bridge” LLC, the relevant party will be held liable as specified in the Intellectual Property Law, the Law on Offenses, and the Criminal Code.

3. USER REGISTRATION AND MEMBERSHIP
• If the user wants to place a travel order, he must register and log in. When registering in the system, the e-mail address and password created by the user will be stored in the system.
• When the user creates an account in the Juulchin.mn trading system, the information that the user agrees to disclose publicly (Surname, Name, E-mail, Date of Birth, Gender, etc.) will be stored in the system and the user will be granted access to the system.
• The organization will check the integrity and accuracy of the subscriber's information at all times, and the organization will fully protect the confidentiality of the user's information.
• The subscriber is fully responsible for the accuracy and reality of the subscriber's information.
• One user is entitled to register with only one email address. The email address used cannot be used for another account.
• The user is responsible for not sharing the username and password of Mu-travel.com with others and for preventing any risks related to this. The user is fully responsible for any damage caused by the user losing his/her password to others due to his/her own wrongdoing.

4. PRODUCTS AND SERVICES ON THE WEBSITE
4.1. Procedure for booking a trip
• In order to book a trip online, the user must register his/her information, create an account, enter his/her login name, email address, phone number, and password.
• The user selects the trip from the Foreign or Domestic Trip Booking menu and clicks the book button to start the trip booking. After completing the traveler information, information verification, and payment fields, the trip confirmation information will be sent to the user's registered email address and phone number, and the trip booking will be completed.
• “MYU Express Bridge” LLC is fully responsible for the confirmation of the User’s travel order. The Company will contact the User by phone within 24 hours of the notification of the confirmation of the order and provide additional information necessary for the trip.
4.2. Data Owner’s Consent
• The User can use his/her login rights to book a trip for his/her close family, siblings, relatives, friends, and children online.
• If the User enters information about people other than himself/herself when making an online order, he/she must obtain the consent of the data owner from that person.
• The data owner’s consent is confirmed electronically. The Travel Agreement of the User who has reviewed the electronic confirmation and made a travel order, together with the attachments, will be prepared in print by the Travel Manager before the start of the trip and signed by the data owner.

5. PAYMENT ASSESSMENT
• The rights and obligations of the User who has made an online travel order are regulated by the “Responsibilities of the Parties” section of the Travel Agreement.
• When booking a trip from Mu-travel.com, the reservation will be confirmed after 100% payment of the specified trip fee.
• Please note that your trip reservation will not be confirmed in case of incomplete payment
• If the payment is overpaid, mu-travel.com will refund the payment to the customer's account within 3 business days.
• Payment can be made by bank transfer, international money transfer service or VISA and MasterCard.
• Internet failure, banking operations, power outages,